In October 2018, Genesis Global Limited launched the online Casino Joy Casino. This is a casino company that stands behind a number of well-known sites, including Spinit, Sloty, Vegas Hero and the Pay n Play casino Spela for the Scandinavian market.
They have their main base in Malta and have licenses through the Malta Gaming Authority, the UK Gambling Commission and through the Government of Curacao. For us Swedes, this means that we have no duty to tax on our profits, according to current EU legislation.
It appears that Genesis can do its thing when it comes to casinos, at least if you're going to judge by the design, this is a really nice casino on both the computer and the mobile. The colors are in different shades of blue while the buttons are pink.
They also stick to a level where the stylish casino design does not take over, it is clear that they designed the page to make it both easy-navigated and stylish without ever compromising on the user experience. But under a nice shell should also conceal more goodies. In this review, we'll lift the shell and look closer to the casino's inside, read more below to get our review of Joy Casino.
CasinoJoy Bonuses & Promotions
On CasinoJoy all new UK players will get a very generous welcome package, which include bonus and extra spins.
However, it does not end with the welcome offer. On the Casino Joy promotion page we find two additional bonuses that are also recurring weekly. The first of these, they have chosen to call "Pool Party every Tuesday". This bonus consists of a deposit bonus of 25% up to 100 GBP. And just like you already judged by the name, you can take part in the casino bonus every Tuesday.
Then we have a campaign they call "Start the weekend with a gift!". In order to take part in this promotion, you must have made deposits of at least 50 GBP earlier this week.
You will then receive a gift valid from Thursday to Sunday. What the gift can consist of is raised in obscurity, but we guess that's something that will make us feel satisfied.
There is also a VIP program, or loyalty program that is also commonly called at Casino Joy. Here we find a variety of benefits - which in many cases are also better than most other loyalty programs usually offer. Among these benefits, we'll find a personal account manager, exclusive bonuses, exclusive VIP events, monthly VIP prizes, personalized birthday presents, a vacation package, personal pick-up service and a flight to Las Vegas.
There is no easy way to become a VIP member. As a rule, there are different levels that must be met by selling a certain amount. Here, however, they have chosen to design a more classic VIP program where the casino will contact you personally if they feel you deserve a place among the casino's most-supported players.
Providers and Casino Games
Casino Joy opens strong with a range of over 1300 games from the launch date. As always, the majority of online slots make up, but there is also a generous amount of table games and live games to add. All games are divided into a number of different categories to make it easier to navigate among them.
You can choose from the categories "Hottest Games", Slots & Jackpotts, Live Casino and Casino Games. Under the Hottest Games category you will find the most popular games from all categories, while the other categories are based on certain game types. Under the casino games section you will find, for example, Casino Joys all table games.
Android & iPhone Mobile Casino
Casino Joy can simply be played on the go by players thanks to the great mobile adaptation from the website. Browse to it on your iPhone, iPad and Android and get started using the generous bonus today!
Payment Methods Available
At this point, Casino Joy differs from Genesis's latest launch play. Games offered only deposits and withdrawals via BankID - something Casino Joy has not chosen to follow. Here, instead, more traditional options are offered. You can choose to make deposits via VISA, Mastercard, Maestro, Zimpler, Paysafecard, Trustly, Entercash, Skrill, Neteller, ecoPayz and etropay.
You have three options available to get in touch with Casino Joy support. You can choose to contact them by phone, email or live chat. The chat usually is quickest and easiest to use, but the phone support is also very good and smooth. It's a big plus that they have a specific number for us Swedish players so we can always be sure to get help in Swedish.
You will also find a section with the most frequently asked questions on the site. Here, Casino Joy responds to a few simple questions that include payments, account issues, security, technology, registration and responsible gaming. If you have a case with the support you suspect may have been raised by other customers in the past, you can always turn to the question answer section and maybe find your answer there directly instead of having to contact support staff.
Summary and Rating
Casino Joy is a casino whose goal is to make us a knock happier. The first thing you get rid of is the site's stylish design, and when you begin to dig the content, you notice that a nice surface can also contain a beautiful content. With a real range of games, from both small and large manufacturers, the game section is almost error free. What we could wish for might be more sorting options, as it may be a bit widespread.
We also think that the campaigns and the VIP program feel really good. Weekly casino bonuses are always a big plus, especially at a casino where revenue requirements are reasonably good. The VIP program differs from many others through their unique benefits. We would love to see more clarity on how to become a member, but you can not claim anything here in the world.